Accidental Damage Warranty

Purchasing a hand-made piece of furniture is an investment in your home's look and feel, as well as your lifestyle. Prepare yourself for those unforeseen circumstances so you're spending less time worrying about your furniture and spending more time on it! Spillages, bodily oils and fluids and stains can occur from a variety of sources in the life time of your furniture. This is part and parcel of enjoying a beautiful piece of furniture and that's why Nick Scali Furniture offers an accidental damage warranty and protection for your fabric and leather lounge or leather dining room furniture for one claim up to the value of your initial purchase over a 5 year period*.

Tried and tested specifically with the Nick Scali Furniture range of fabric upholstery products in mind, the Upholstery Accidental Damage Warranty comes with an Upholstery Care Kit, containing the means for you to care and maintain the fabric of your furniture*.

Further to the accidental damage warranty, our dedicated Nick Scali Service Team are available for:

  • Over the phone advice on necessary use and frequency of care.
  • Email assessment of concerns and queries with your Nick Scali furniture.

See your nearest Showroom to find out how you can prepare yourself for life's surprises.

More information about how to take care Nick Scali lounge

Nick Scali Furniture's Customer Service Team must be notified of an Incident to be claimed under this warranty within five days of the incident occurence.Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. To view the Nick Scali Warranty Against Defects and a more detailed of your rights and remedies under the New Zealand Consumer Law, please visit our Warranty Information page. Details of your consumer rights may be found at 


*This warranty covers the Nick Scali Furniture range of upholstered furniture products and cannot be applied to other products. A complete understanding of the terms and conditions of the Upholstery Accidental Damage Warranty can be found on our website here.